You can easily get a 100% refund before we initiate shipping by following these steps: 

Step1: Kindly login to your Xenxo Account using the link: 10 

Step 2: Under ‘My Orders’, click on the Order number for which you wish to request a refund and choose the ‘Refund’ Option. 

Step 3: Fill in the ‘Order Refund Request Form’ and click on ‘Submit request’. 

You will receive an email confirming your refund request. We will start processing your refund requests as per our refund policy. 

**applies only on purchases made through