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What does Xenxo mean?
What can I expect from my Gorgeous Xenxo S-Ring?
What are the exciting and attractive features of the Xenxo S-Ring?
What are the wearables that S-Ring could replace?
What size offerings do the Xenxo S-Ring come in?
What is the purpose of the USB dongle?
How can we talk through S-Ring?
What is the internal storage capacity of S-Ring?
How do NFC Payments work in my country?
Does S-Ring work on mobile phones with lower versions of Bluetooth 5.0?
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How can I place an order online?
Why do I need to register before I purchase?
What colors do the Xenxo S-Ring come in?
Won’t Rose Gold & Space Grey be available for orders?
How can I find the right size for my S-Ring?
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How do I register/ create an account with www.xenxo.pro?
How to subscribe to the Xenxo newsletter on www.xenxo.pro?
How do I recover my account, if I did not use it for a long time?
Is it safe to provide personal details?
Update My Details
How can I change my email address?
How do I change the password of my Xenxo account?
As a Xenxo Backer, do I need to register for the Xenxo account?
How to log into my Xenxo account?
How do I get my password for the Xenxo Account?
If I forget my registered email address, how to get back the same?
Accounts & Access
What if I forget my password?
How to find my Order Number ?
What are the modes of payment available for online orders?
Do you have a ‘Pay on Delivery’ option?
Is the website safe for purchasing products?
Can I get a printed invoice for the purchase?
What do I do if my payment fails but money has been debited from my account?
Why did my payment fail?
Is there an EMI option?
SHIPPING & DELIVERY
How to check the status of my order?
Which countries will it be shipped to?
Will you do international shipping? Do you charge for deliveries?
Can I get an early shipment?
When is the shipment for the Xenxo S-Ring?
Warranty on the products
Does the Xenxo S-Ring have a warranty?
RETURNS & REFUNDS
Will I be able to cancel my order made through www.xenxo.pro?
Can the refund of my online order be credited to another account?
How easy is it to request a refund?
What should I do if I receive a damaged product? And which products do not qualify for exchange/return?
I do not want to return all the products in my online order. Can I initiate a partial return?
Marketing, Advertising and Sponsorships
Do you sponsor events/activities or any such similar request?
I am interested in Marketing/Technical/Business inquiries for Xenxo S-Ring.
I am interested in Partnership/franchise.
How can I reach the CEO of the organization?
I am interested in obtaining a distributorship for Xenxo S-Ring.
Can I get the product customized/personalized?
Requests & Feedback
Do you have any requests or feedback for us?
How to raise a concern / New Ticket through the Support Desk?
How to check the status of my previously raised ticket in the Support Desk?